Claims Manager Pro 2.0

A loss event requires the cooperation of numerous stakeholders, in most cases including representatives from the company affected by damage, insurance providers, insurance consultants, loss adjusters, claims managers, expert witnesses, etc. 
Clear structures and a flexible authorization system allow for efficient claim settlement, even in cases of major damage extending over a longer period of time. This helps to save time and guarantees all-round transparency.  

A consistent format is used to save the information in a specially protected central data warehouse which can only be accessed via the Internet using a personal password.

In case of damage, our Claims Manager Pro 2.0 helps you to:

  • achieve transparency and traceability
    based on standardized documentation and data management which are also accepted in court
  • save and control costs
    by setting limits and acting accordingly
  • reduce processing time by 20-50%
    thanks to structured and practical processes
  • carry out efficient interface management
    by involving all stakeholders (consultants, brokers, insurance providers, expert witnesses, and the affected company) in a structured work-flow concept including progress control
  • communicate quickly and directly
    using communication tools embedded in the program
  • provide homogeneous illustrations

The structure of Claims Manager Pro 2.0
The processes in our program Claims Manager Pro 2.0 correspond to those taking place in the event of damage. The program provides a logical and transparent documentation of the damage description, an initial assessment of the cause of damage and the loss amount, immediate definition of the first measures to be taken, plans for reconstruction steps, costing and a verification of invoices. Claims Manager Pro 2.0 also boasts useful additional functions, such as micromessaging and process tracking.

Claim settlement
The involved parties identified by the claims managers are informed via the system or e-mail and are assigned authorizations according to their instructions. Unalterable versions of damage reports are saved. Parties with a certain task to fulfill can and/or must provide progress reports to document their work carried out. The program provides structured lists of tasks which still have to be completed, the current loss amount, etc.    

After a loss event
Losses can be evaluated according to defined criteria, including causes, affected equipment, measures, events affecting the entire company (floods, storms, etc.) or near losses. This provides risk managers, loss adjusters and insurance companies with a substantial database relating to a damage event.